kc081704, as a pharmacy, your calls are important to your customers. We are sorry to hear that this is happening. Typically, this will happen when a party that you have contacted has labeled your number as spam in the Call Filter application. However, this may be avoided by contacting your carrier to ensure that the Caller ID is set specifically to your pharmacy information. LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!