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My cell service is completely down in Idaho!!!
Amy0616
Member

I'm in Idaho and my cell service is completely down. I can't access my account because the website is also not functioning properly! 

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Re: My cell service is completely down in Idaho!!!
jav6
Leader

@Amy0616 wrote:

I'm in Idaho and my cell service is completely down. I can't access my account because the website is also not functioning properly! 


Does WiFi calling work (if you have WiFi)?  Does the MyVerizon app on your phone work to access your account?

...Just another VZW customer...trying to offer some assistance...
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Re: My cell service is completely down in Idaho!!!
vzw_customer_support
Customer Support

Oh, no! This isn't the wireless experience we want for you. Taking a look, I'm not showing any open alerts. This doesn't mean you're not experiencing a service issue. We're here to help. For clarity, what error message do you hear/see when you attempt to make a call, send a text & use data? What happens when you attempt to log into My Verizon? What's the make and model of your phone?

-Kia

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