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My cleared IPhone was stolen when I gave it to UPS to send to my son. It never arrived
Margheob
Member

CAn someone use the phone using my SIM card .  What should I do.

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Re: My cleared IPhone was stolen when I gave it to UPS to send to my son. It never arrived
Ann154
MVP MVP
MVP

File a claim with UPS. If the phone was still activated on your account, report it stolen to Verizon Wireless. 

 

FYI you should have removed your SIM card from the old phone. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My cleared IPhone was stolen when I gave it to UPS to send to my son. It never arrived
vzw_customer_support
Customer Support

We're sorry to hear about the issues you have had with your package arriving. You should definitely file a claim with UPS. We can assist you with marking the device as stolen. Please send us a Private Note for assistance.

*Ellisandra

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