paddyco74, We're here to help get you in touch with your friend's who are outside the US! So sorry you've been having troubles with this. What make/model phone do you have? Have you ever been able to get this to work? Please share some additional details.
ErinW_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!