Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
My loyalty was discarded for $300
OVChicago
Member

Since I made a commitment to Verizon 7 years ago, anticipating them to be my family's service provider for as long as they are around, I have spent nearly $17,000 on the service, not counting new devices.

Let it sink in - $17,000.

With decades of life left in me, this would have translated into hundreds of thousands more for years to come.

All was thrown away by a careless customer representative who failed to come to an agreeable solution and accepted my cancellation over a $300 dispute.

They saved Verizon $300 by losing thousands.

This simply tells me we are all disposable. It's a revolving door. I am a drop in a bucket in the sea of millions of Verizon users. "Next!.. " Which is unfortunate.

Hope to have a better luck with AT&T. Hear their service is better than Verizon's, so they just may have those decades of my business.

0 Likes