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MyVerizon login fix
DArms799
Member
  • I've been having issues when trying to change account settings or redeem Verizon Up rewards for awhile now and it has been driving me crazy. I wanted to post a possible solution to my fellow Verizon customers on what has solved this issue for me. 
  • 1. At the bottom of the pull-out menu on the main MyVerizon screen you will want to tap "sign out". 
  • 2. On the screen that asks do you want to sign back in tap "different user".
  • 3. Enter your phone number on the screen.
  • 4. Enter the code sent to you if prompted.
  • 5. Enter password and attempt to complete whatever tasks you were having trouble with. Should work now. 
  • I have not tried this while on home wifi. I used my Verizon 4G connection. 
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