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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Name change on VZW account

Hi, I need to update the last name on my account (Verizon Wireless).  I chatted and someone told me I had to actually go to a store to update my last name due to a divorce, which I think is crazy.  I've seen other posts in this community where someone responded from Verizon and they sent them a private message and said it could be done that way.  So for any Verizon people reading this, please reply and send me a direct message so I can update my name.  Thank you!

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Re: Name change on VZW account
Customer Support

Hello there! We're happy to help you with your account. Please reply to our private note to better assist you.