I received my replacement phone but there was no return label included. I've searched the discussions and see where I'm supposed to go to print label but that did not help me. What do I do now? I've also read on here that if you go into a store they can't help you either. I'm really getting suspicious. . .
Maureen2u, I want to ensure you are able to return your device! Since you are having difficulty printing it, we can help you here. Please reply to my Direct Message, so I can help get a label out to you.
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thank you Michelle. My problem has been resolved. I decided to go into the
Verizon Wireless store and they did print out a label for me.
As a proud Verizon retiree my former employer disappoints me often but in
this case they fixed the problem (but I could have done without the extra
On Oct 6, 2015 11:31 PM, "Verizon Wireless Customer Support" <