Need help with name change

kelgem333 · ‎11-03-2019

I need to change my name after a divorce. How do I go about doing this without going into a Verizon store?

Ann154 · ‎11-03-2019

They need to verify that you are who you say you are so as far as I know, you need to go to a corporate store get the name changed on the account.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

kelgem333 · ‎03-07-2020

Is there any way to do this without going to a store? I've been able to change my name with other accounts by sending documentation of the change.

vzw_customer_support · ‎03-09-2020

kelgem333, are you in need of changing your full name on the account or just your last name? Will you still be the responsible party for the account?

AlanS_VZW