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Need help!
Needhelpfromtheast

On hold for 3 hours and no answer, I gave up! I cannot private message you here as it says I have reached maximum amount of private messages! Chat not responsive! New customer here. HELP!

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Re: Need help!
vzw_customer_support
Customer Support

Needhelpfromtheast Your time is precious, and I'm sorry to hear about the hold times. We offer different ways to help our customers; for additional options, visit our "Contact Us" page https://www.verizon.com/support/1d/secure/contact-us/
We can also help you from here; please tell us more about what's going on? We are here for you. 

-Evelyn

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Re: Need help!
Needhelpfromtheast

How can I message you privately? I do not want the information to be accessible in public?

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Re: Need help!
vzw_customer_support
Customer Support

We want to ensure your personal details are secure, Needhelpfromtheast. We are sending you a Private Message now to continue.  -Danielle

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