On hold for 3 hours and no answer, I gave up! I cannot private message you here as it says I have reached maximum amount of private messages! Chat not responsive! New customer here. HELP!
Needhelpfromtheast Your time is precious, and I'm sorry to hear about the hold times. We offer different ways to help our customers; for additional options, visit our "Contact Us" page https://www.verizon.com/support/1d/secure/contact-us/
We can also help you from here; please tell us more about what's going on? We are here for you.