Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Never received a promised rebate
tfritts
Member

I saw an ad on the verizon website that said I could get $650 when I switch to verizon and bring my own device. I checked my device's compatibility and even went in to a verizon store and confirmed with an employee that I would be able to receive the gift card. After switching my phone to verizon through the link on the ad, I never received a receipt or notification with instructions on how to claim the rebate. Due to covid I am pretty desperate for this money to put towards my monthly bills so any help is appreciated.

0 Likes
Re: Never received a promised rebate
vzw_customer_support
Customer Support

tfritts, I would be more than happy to help work on this with you to check on what is going on with the rebate. So we can check, please send us a Private Note. *Jose

0 Likes