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New plan - new issues
Chris_mco
Member

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Switched to the 5G get more - excited about included features - bummer, can’t use any of them! So frustrating to pay a premium price but don’t get premium service. What’s happening here Verizon? #5ggetless? Chat can’t help, hotline don’t know what to do - anyone any idea why I can’t activate Apple Music included? Any one an idea why I can’t turn maximum video streaming quality on?

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Re: New plan - new issues
vzw_customer_support
Customer Support

We know it's important for your features to work, Chris_mco. We are here to help. Please send us a Private Note. *Rebecca

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