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No customer support for Gift Cards
ssardelli
Member

I cannot redeem 2 Verizon gift cards purchased through Verizon. Despite two chats with support and being referred twice to an phone  number with nothing but automated responses I now realize Verizon does not offer customer support or care.  I am getting an error that the cards are invalid.  This reflects poor customer service.  I suggest avoiding purchasing Verizon gift cards until  such time that they have support available for gift cards.

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Re: No customer support for Gift Cards
glitchedpixel
Sr. Member

Merchant specific gift cards are pretty dumb. Prepaid all purpose cards exist.

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Re: No customer support for Gift Cards
Ann154
Expert
Expert

I have received and used Verizon Wireless gift cards before without getting errors of being invalid. I remember having a minor issue with using one to help pay my Verizon Wireless bill, but I was able to correct it and have it applied to the account. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: No customer support for Gift Cards
knic4896
Member

I am currently having the same issue and have tried for days to resolve it. Did you get anywhere fixing this?

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