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Not able to place order to upgrade device?
emjoybren
Member

I originally placed an order on 11/6 to upgrade my device. There was an issue with the order and it had to be cancelled and I was refunded. However, I am still not able to replace the order for the device because it is saying there is a pending order on my account, even though it was cancelled by a customer service representative

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Re: Not able to place order to upgrade device?
vzw_customer_support
Customer Support

Let's work together here through this platform and ensure that you are able to place that order as soon as possible. Please reply to our Private Note. 

 

GeorginaG_VZW

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