Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Not eligible for a payment arrangement
Yankeegirljenn

I owed over 500.00, and was on a payment arrangement and I completely forgot. I usually get a text, and I didn’t. I tried calling automated and it says I missed my arrangement and I’m not eligible for automated or with an agent. I’m not sure what to do...I just paid 150.00, but I can’t have my phone shut off. 

0 Likes
Re: Not eligible for a payment arrangement
Tigerstep
Sr. Member

You can call financial services to set something up. Next time make a calendar event instead of relying on text messages.

0 Likes
Re: Not eligible for a payment arrangement
GPayne1942
Member

You never get through to a human, so they disconnect your service. Probably intentional. 

0 Likes
Re: Not eligible for a payment arrangement
vzw_customer_support
Customer Support

This isn't how we want you to feel. -Joel

0 Likes