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Number transfer pin to Google Fi

I have a prepaid account and want to transfer to another carrier. I have my account number correct I'm fairly certain, although I don't know if the pin is the 4-digit one for my number. Or if I need to generate one because the page doesn't work for me to generate one

Re: Number transfer pin to Google Fi
Customer Support

We are sorry ot hear you will no longer be with the Verizon Wireless Family. To clarify, are you looking for a Number Transfer PIN to port to another carrier? If so, this can be obtained by dialing #PORT from your Verizon phone or via your My Verizon account. Please see the link below for information. Let us know if you have any questions.