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Nurse discount removed per Verizon
jwosh
Member

I am trying to figure out why my discount was never applied, after I was on the phone with an associate who assured me that I had done everything correctly and it even showed I was getting a discount on the upcoming bill afterwards. I discovered 2 months later that I didn't have the discount applied anymore and when speaking to a rep, the associate told me it was removed a month later. I had to reapply again, even though my verification account stated that data was already linked and shared with Verizon to receive my discount. Verizon also refuses to backpay any of the discounts that I missed out on per thier mistake.

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