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I need a copy of my call on July 25, 2018 for a legal matter. How do I get that copy? Thanks!
You'll need to call customer service at 1-800-922-0204 from a landline or *611 from your phone and request the copy of that bill. There is a fee for retrieving bills older than 18 months.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Hello, Jtruong52. We are here to help! To get this information, you will need to have your lawyer contact our Legal team. They can reach them by calling 800-922-0204. We hope this helps! CourtneyM_VZW
Why can't the customer request a copy of the old bill?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
They can request an old bill reprint. But it if it is not available on the account for us, then they will need to have their lawyer request it. They should contact Customer Service first themselves, and have them search the archive. CassieG_VZW
I have the same issue, where do I find phone records fro 2020?
Phone records from 2020 are available in your MyVerizon account online.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
You can obtain your call log via your My Verizon account. You can review up to 18 months of bills. Please follow steps below.