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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
One Verizon ID is not disabled when my linked account has been closed for years now. HELP!
neeko08
Member
Hi,

here's a copy of what I posted in the forums below:

"I've had an old Home+ internet bundle that was deactivated a few years ago. PROBLEM is: my One Verizon ID is not disabled when my linked account was closed.

It's causing a problem because not I cannot sign up for the Mobile+Home discount because the mobile account only recognizes the old deactivated FIOS home account instead of my new one."

Please get back to me at your earliest convenience.

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Re: One Verizon ID is not disabled when my linked account has been closed for years now. HELP!
vzw_customer_support
Customer Support

Hello there, we are truly sorry to know about this inconvienience, and we will make sure to check it for you as soon as possible! Our goal is to provide you the best experience. Please send me a DM and allow me the opportunity to assist you as you deserve. 

>Terry

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