Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
One time plan increase.
lffme
Member
‎10-05-2020 01:43 PM

I was charged an extra $40 for The new Verizon Plan Single Smartphone 5 GB, which is still my current plan. So why did I get this charge? And when I click Learn More, it comes back with, Sorry! something went wrong. Please try again later.

0 Likes
Reply
2 Replies
Correct Answer!
Re: One time plan increase.
Ann154
Expert
Expert
‎10-05-2020 02:01 PM

Did you upgrade your phone in a store recently? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Correct Answer!
Re: One time plan increase.
vzw_customer_support
Customer Support
‎10-07-2020 01:50 PM

I know that I would be concerned if I was billed an extra $40, Iffme. Let's see if we can take a closer look at this. Please view the private message I have sent. - JosephB_VZW

0 Likes
Reply