So been sitting in the online chat room for about two hours still waiting for a live person get on the line.
Verizon says that they are the fastest best phone company in the US. I have had less issues with boost mobile. My service is never better than 3G and I am in a major city.
You know the US is a massive country, right? Verizon has coverage advantage for most square miles, that doesn't translate to Verizon works flawlessly all over the nation.
I live in the 2nd largest city in this state and Verizon works perfectly fine here for coverage. It's Sprint and T-Mobile that is spotty. If you live somewhere where it's the opposite, switch. You're not bound to a carrier like you are a utility company.
Verizon will even let you break contracts early if you're in a poor coverage zone.
We are dedicated to offering you efficent and helpful support! I apolgoize for the inconvenience. Wre you reaching out about your signal concerns or another reason? What model is your phone? Does it ever show 4G LTE? YaleK_VZW