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Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Order just says processing with no ship date.

I placed an order for the iphone 13 Pro max and paid in full with 2-day shipping. My card has been charged and my order still says processing. Its been over two days with no change.


When will I get a shipping notification?

Re: Order just says processing with no ship date.
Customer Support

Hello, freedomforrest. We are very sorry to hear about the concern that has come up regarding the status of your order. We certainly are happy to assist with making sure that you are aware of when to expect your order to ship. Can you please share the memory size and color of the iPhone 13 Pro Max that you ordered?  -Brett