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Order processing, identity verification?
JustinF18
Member

I ordered a phone on 5/20 that said it would be 2-day shipping, but just saw that it required extra documentation to verify my identity? Is is possible to do this online because the link is now expired and the order is still sitting in process because of it, waiting for credit approval.

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Re: Order processing, identity verification?
vzw_customer_support
Customer Support

Based on what you're telling us right now, I would recommend calling this number to complete your order: 888-483-7200. AustinL_VZW

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