Outgoing International call block

[Sree-]

I have an additional 100 dollars in charges for a misdial international call.  I have been on phone requesting to block this feature and Verizon has no way apparently. Even if I do not need any international call facility - they just can’t block it. Seems to me that it’s a deliberate decision as ATT and others do offer this option. I have been with Verizon with 10 years and rarely do I even check the bill but 100 usd extra caught my eye and I don’t think they have been of any help so far. 

[Szemoudeh]

I have the same concern and am online chatting with a rep who does not have a solution, other than adding the global plan to the account, so accidental dials incur lower rates.

[vzw_customer_support]

I definitely share your concerns with internal charges. I would be happy to help. To confirm, when did this begin? We're here to help.

[Szemoudeh]

I removed international calling feature so to avoid accidental dials.

[Szemoudeh]

Sure, thanks. It happened on our last billing cycle.

[vzw_customer_support]

Szemoudeh, thanks so much for confirming those details for me. Please share with me some details on how and when was the feature removed (online, over the phone, etc)?