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Outrageous First Bill
Juniorkp
Member
‎01-21-2022 08:12 PM

Does anyone know why after you speak to a live rep and they tell you about how messed up your bill is but you never see the new bill come across.

I am new to Verizon and have never experinced this anywhere. My sales rep that i dealt with set me up perfectly BUT then i get my first bill and it is $498 versus what i can see as my second bill of $157.

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Correct Answer!
Re: Outrageous First Bill
vzw_customer_support
Customer Support
‎01-23-2022 08:24 PM

We always want you to know what's going on with your bill. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.*Melissa

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