Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Outrageous First Bill

Does anyone know why after you speak to a live rep and they tell you about how messed up your bill is but you never see the new bill come across.

I am new to Verizon and have never experinced this anywhere. My sales rep that i dealt with set me up perfectly BUT then i get my first bill and it is $498 versus what i can see as my second bill of $157.

Re: Outrageous First Bill
Customer Support

We always want you to know what's going on with your bill. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.*Melissa