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Over 2 hours to wait to talk about a bill
hausernl
Member

This is the worse experience I've ever had ! After 2 hours and 15 minutes I'm told they will send it into their customer service department for resolution within 7-10 days.

Seriously!!!

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Re: Over 2 hours to wait to talk about a bill
vzw_customer_support
Customer Support

hausernl

Please accept our apology for the negative experience that you had when contacting us for assistance with your bill. We trust that our customer service department will provide you with the best resolution for this matter within 7-10 business days as promised. 

 

LasinaJ_VZW

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