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Over billing
Customerfiftythree

Ever since I signed up for my service I have paid the same amount each month,at one of the store location.

Two verizon stores have closed and now the Verizon corporate location I'm left to pay at wants to charge me for paying there.

Or I'm to pay at Walmart or Target and pay their fees.

Or pay for a Verizon card each month because I have no way to put more money on the card.

All because I pay with cash And  no open Verizon store to go to

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Re: Over billing
Tigerstep
Sr. Member

Pay online. If my Fiancée's mother in her late 60's can do this, anyone can.

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Re: Over billing
vzw_customer_support
Customer Support

Customerfiftythree, 

 

We apologize for any inconveniences you have come across making a payment. With all that is occurring out there, many store locations are either closed or have different hours of operation. There is an agent assist fee at any corporate location or customer service. We do offer many ways to make a payment on  your account. You may check them out further here: https://www.verizonwireless.com/support/pay-bill-faqs/

 

ChristineK_VZW

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