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Paid off device but not reflected on bill!
Sawahgurl
Member

On 4/17 I paid $252.48 on a device to pay it off and had a promo- deal of getting a second phone free! However I’m still seeing on my current bill I’m being charged the device fee for the phones. 
Also I’m enrolled in auto-pay with a debit bank card and I’m still being charged the $10 per line! My bill is way over the price it should be.

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Re: Paid off device but not reflected on bill!
vzw_customer_support
Customer Support

We would be happy to assist you with this matter. In order to do so, please leave us a Private Note, or contact us directly at 1-800-922-0204, or @VZWSupport on Twitter or Facebook. RobertH_VZW

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