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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Payment History Report is lacking important information
VaBelle
Member

Payment History used to report last 4 digits of Credit Card used to make payment. Now it only says "Method = Credit Card". I have 3 different credit cards on file. The report should include enough information so that I can tell which credit card was used for each payment.

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Re: Payment History Report is lacking important information
vzw_customer_support
Customer Support

Thanks for reaching out and for providing us with this feedback, VaBelle. How long has this been showing this way for you? Is this how you see it on the My Verizon App and My Verizon from the website? 

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Re: Payment History Report is lacking important information
VaBelle
Member

How long has this been showing this way for you? At least a month.

 

Is this how you see it on the My Verizon App and My Verizon from the website? Yes

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Re: Payment History Report is lacking important information
vzw_customer_support
Customer Support

Thank you for this information, VaBelle. Are you able to track the payments directly from the credit card?

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