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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Phantom Data Useage
lizzylof
Member

I am using a Verizon MiFi for my work internet because I live in a rural area. I have one device connected to the hotspot and that is my computer. Each day, I run my Activity Monitor to see how much data is being sent and received by my computer and I compare that to what is being reported by Verizon. 

Before buying the MiFi, I was using my phone's hotspot and regularly used about half a gig per day. Since switching to the MiFi, Verizon is regularly reporting that I am using at least triple that, and often much more. 

For instance, yesterday my computer reported that I sent/received a total of 600 MB. Verizon reports that I used 1.6 Gigs of data. The day before that my computer reported about 1 Gig of data sent/received, but Verizon reported 3.2 Gigs. Why such a big discrepancy? 

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Re: Phantom Data Useage
Ann154
Expert
Expert

When you were using your phone's hotspot, were you leaving the hotspot activated 24 hours a day? With the dedicated mifi, are you leaving it turned on and connected 24 hours a day or turning it off when you aren't using your computer? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Phantom Data Useage
vzw_customer_support
Customer Support

We want to make sure we have all the details to fully assist you.  Let's get to the bottom of this together.  Are you using any other devices with the Mi-Fi?  When did this first start (immediately after changing to the Mi-Fi)?  -Sean

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