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Phone Upgrade
RedWolfRanch
Member

I am needing to upgrade my phone. When I went to order a new phone it wants me to select upgrade my phone. Will my current phone still work and have service till the new phone comes in?

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Re: Phone Upgrade
vzw_customer_support
Customer Support

RedWolfRanch-

I am glad to hear you are wanting to upgrade to a new phone! I can certainly provide clarity. When your line is upgraded, your current phone will remain active until you process the new activation through My Verizon or through customer service. So no worries about your current phone as it will continue to have service until you decide to switch into the new phone. I hope this information helps.

 

 

 

 

-Angie

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