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Phone discount lost on replacement?
msboyer
Member

I purchased my phone on discount for black friday last year where Verizon pays for half of the phone costs over 2 years. If I replace the phone with an unlocked phone purchased through a 3rd party, and have that phone take over my primary line. Do I lose the verizon payment assistance benefit for the remaining portion of my old phone?

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Re: Phone discount lost on replacement?
vzw_customer_support
Customer Support

Yes, msboyer. To receive promotional credits the original device must remain active on the line it was set up on for the promotion to continue receiving credits through the device payment agreement. Switching devices,m or moving the device receiving credits to a different line voids the promotion. 

CheyenneS_VZW

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