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Poor Customer service no accountability
Lgauche
Member

I have been trying to complete 2 new iPhone orders for about 2 weeks. Verizon system problems prevent completion and no one cane resolve. No one follows through. How do I get real help

 

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Re: Poor Customer service no accountability
Tigerstep
Sr. Member

Order a phone outside Verizon. You don't need to buy a phone through your carrier.

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Re: Poor Customer service no accountability
vzw_customer_support
Customer Support

We would love to see the awesome new phones in your hands as soon as possible! I apologize for the long wait. Please send a Private Note and we can take a closer look at the account.

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