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Poor customer service
lizengel
Member

How do I go about reporting awful customer service? Trying to communicate via chat has been an absolute nightmare. I have been trying to have a conversation with someone for almost 3 hours. I would really love for someone higher up to review the conversation log

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Re: Poor customer service
vzw_customer_support
Customer Support

We are truly sorry to hear about your experience. All of your feedback is appreciated, and we will forward your concern. We are here for your support. How can we assist you today? 

-Sylvia

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