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Poor service 81328 area - sudden changes recently
jrsb_4225
Member

Over the last several months we've had increasingly declining service with our Verizon phones in this area and the surrounding communities.  We drop calls in places we never have before, right in towns and cities.  There has been a significant change at our house, as well.  People constantly tell us they can't hear us anymore, just a few minutes into our calls.  Our next door neighbors are having the same issue.  We are not under contract and may look elsewhere for service if something doesn't change.  Verizon used to be known as having the most reliable service but that is not the case anymore.  

 

 

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Re: Poor service 81328 area - sudden changes recently
vzw_customer_support
Customer Support

So sorry to hear about the issues with your service in Colorado, jrsb_4225. We want the best for you and we would never want you to consider leaving. We're happy to help figure this out with you. What's the nearest cross streets of your location in zip code 81328? Are the issues inside, outside or both? We understand the issues with calls but what about mobile data and texting? 

RyanM_VZW

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