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Port Number
santoq54
Member

I have three lines I need to port out. 2 are in my household. We can go to another carrier to achieve this. The 3rd is not . She is no longer close by.  How can she do this when she is not the account owner? I looked all over the website for a place to give her this permission but I cannot find one.

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Port Number
Tom477
Member

go to 

(1)  account

(2) account settings

(3)  account settings overview

(4) number transfer pin

(5) generate pin

and take that pin with  account number from verizon

to  T-Mobile or AT&T  

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Re: Port Number
vzw_customer_support
Customer Support

We are so sad that you want to port your lines out, santoq54. We never want to lose a valuable customer like you. Before leaving you would want to add the user of the 3rd line as an Account Manager, so they can access the account for the Port Transfer PIN after you have already canceled your lines. Here is a link to help you add an Account Manager http://vz.to/2eZockl

 

Was there any particular reason why you are choosing to cancel your service with us?

 

StevenG_VZW

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