Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Problem with setting up mobile + home rewards
Hanmei
Member

 I joined Verizon Wireless last month with promotion 30% of home + Mobile bill. I tried to set up in Verizon Up from app. It always shows’Oops, we ran into problem…’ I called customer service many times in the past month. No response so far. 

0 Likes
Re: Problem with setting up mobile + home rewards
vzw_customer_support
Customer Support

Hanmei, thanks for reaching out to us about this via this platform. Verizon Up rewards are awesome, so I definitely want to help get this resolved tonight for you. Just to clarify, are you trying to view your bill in My Verizon for the wireless account?-Dia

0 Likes