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Problem with trade in assessment.
donghyunee
Member

Hi

What do you do when you don't agree with verizon's trade in assessment?

Did a trade in because of $400 trade in value. I sent my Google pixle 3XL which was in perfectly fine condition.  Got assessment saying there is physical damage and it was assessed $104. 

No explanation of what the damage actually is.

Verizon agent doesn't even find actual trade in details. 

At that price, I would have just kept the phone... 

Let me know if anyone has any  suggestion how to proceed.

thanks

 

 

 

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