I’ve about had it with the lack of a person - I had to call the system three times and still no person. Does Verizon have staff?
Yes. Do you have patience? You might post your question/issue here and someone in the forum might be able to help. Or, you could wait for a VZW agent to respond here (could be days).
I apologize for any inconvenience this has caused, Dfrank68. We are experiencing higher volumes than usual. We value your time, and we can help you using this platform. Please tell us how we can assist you with your account.