Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
READ BEFORE YOU USE THE PROMOTIONAL TRADE IN!!!
Legend41
Member

Verizon will not adjust the promotion even if it changes during transit. So if you drop off the phone and the promotion changes from for example $350 to $440 they will not adjust it even though they didn't even evaluate your phone.  So I would suggest you do not send in your phone until the very last minute in case so you can cancel the trade in and redo it for the current promotion.  If you send it, they will tell you too bad for you.  Tell your friends and family. Remember this for next time and most importantly VERIZON IS WORKING AGAINST YOU.

0 Likes
Re: READ BEFORE YOU USE THE PROMOTIONAL TRADE IN!!!
vzw_customer_support
Customer Support

Good morning, Legend41. Thank you so much for reaching out. We do want to make sure that you are getting the best deal at the time when you place your upgrade. I would love to have the chance to review the specifics of the wireless account and the specific situation. So we can get more details, I have sent you a Private Note. Please respond back to that message. Thank you. -Kevin

0 Likes