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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Re: Carryover Data and Safety Mode Clarification Needed
Jkcm123
Member

My carryover data is 22.07 and I am out of Monthly data and currently in safety mode... why did it go to safety mode if i have 22.07 in carryover data?! When does my carryover kick in?

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Re: Carryover Data and Safety Mode Clarification Needed
vzw_customer_support
Customer Support

That is rather strange. You should not go into Safety Mode until all available data is used up. I recommend contacting us with a Private Note, or online @VZWSupport on Twitter or Facebook. You can also reach us at 1-800-922-0204. 

 

RobertH_VZW

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Re: Carryover Data and Safety Mode Clarification Needed
Tigerstep
Sr. Member

Promo data

Paid for data

Carryover data

Safetymode

 

You could very well be out of all data.

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Re: Carryover Data and Safety Mode Clarification Needed
vzw_customer_support
Customer Support

Hello, I can provide guidance through here. I would recommend turning off Safety Mode. What is the make and model of your device?
KerryC_VZW

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