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Re: How do I talk to a customer service rep on the phone?
LittlebitLi1234

I cant receive calls on my phone this morning or call out,  I cant even call *611.  My phone will just hang right up.  NEVER BEEN LATE ON OUR BILL AND THIS IS RIDICULOUS 

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Re: How do I talk to a customer service rep on the phone?
vzw_customer_support
Customer Support

So sorry to hear about the issues with service, LittlebitLi1234. We never want you to be without the ability to call and help is here. The last thing we would want is for you to be frustrated. It's been a couple days since you posted this. Are you still having issues with service? If so, please check the Private Note we have sent so we can collect some necessary info to best assist.

RyanM_VZW

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