ALL my messages used to show, even the iMessages. I’ll have random IMessages show up. This is very frustrating. I want to see ALL logs. Also, I USED to be able to view previous cycles, I cannot do that anymore either. Verizon has taken a big step backwards in my opinion. I hate the new changes.
Curious11, we get the importance of being able to view your text message history via your online My Verizon account. Please keep in mind that iMessage is a service provided by Apple and any iMessage that is sent or received requires a data connection to transmit. iMessages do not go over our network as a standard SMS or MMS.
I know this for a fact as I use an iPhone myself. (some messages may be listed if they failed to deliver as an iMessage)
You can view your text records up to 2 months back. How far back are you trying to review your text message history?