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Re: Redeem promo codes
PrenticeHill
Member

I'm having issues with one that Verizon texted to me a few days ago. It tells me that the code isn't valid, but I'm using it for the product it's for. 

I also didn't get the email yet for my free echo dot and smart plug for signing up with Verizon. 

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Re: Redeem promo codes
vzw_customer_support
Customer Support

We can certainly assist you with your promotion. What is the promotion you're attempting to take advantage of?

EllisandraC_VZW

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Re: Redeem promo codes
PrenticeHill
Member

It was the free echo dot and smart plug for starting Verizon service and I also got a promo code texted that didn't work for a Verizon stream device. 

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Re: Redeem promo codes
vzw_customer_support
Customer Support

PrenticeHill, we want to make sure that you're getting all the promotions that were being offered. We'd like to take a closer look at these details. I'm going to be sending you a Private Note, please respond to that message. KevinR_VZW

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