Bernadine1, we would love to help you find the information that you're looking for. This information is available via My Verizon. Here is a link with the steps on how to find it: http://vz.to/2dMD33p We hope this helps.
I a, having exact sa,e
problem!!! Verizon’s new way is NOT USER FRIENDLY And it’s blowing my mind how they don’t have proof of purchase or receipts from everything we purchase from them that is insane especially when I upgraded from the last phone how can you not see the last phone I used