I was promised a $200.00 rebate in March for 2 each smart phones and would be $400.00 total and was told "oh you don`t have to do anything, it will be automatic within 8-12 weeks" !!
Well 12 weeks are up and nothing yet !!! I even chatted on line with Verizon couple months ago and was told yeah I will be getting the rebate. Is this another lie that I have gotten within the past 3 months ??
I was also lied to about my monthly total bill at the same time by the same rep.I was told my bill would be $153.00 and I asked are you positive about that ?? She said yes she was. Well my bill runs $193.00 not $153.00 !!! I was told later, well they are reps of Verizon, but not true employees !! WHAT ???
They work for Verizon but not real employees ?? COME ON !!! Even if they are some kind of at home deal ,THEY still work for Verizon. Either there is not enough training going on for these "employees" or they just flat out tell you what you want to hear just to end the chat!!!
I wished I had`t renewed another 2 year contract now..Dumb me !!!!
Bad enough not going through what you are promised but then being lied to is even worse !!!
8 to 12 weeks means 8 to 12 weeks. If 12 weeks is coming up, then I would continue to wait. I think they meant 2-3 billing cycles. Once that time passes, perhaps then it's a good time to be irate.
Now would be a more appropriate time to begin to be concerned, but if you were promised a rebate in the midst of your March to April billing cycle, then it still might be coming.
April to May 1
May to June 2
June to July 3
Have you already received your July statement?
Yes and when I called I was then told I did not fill out the proper paperwork for the rebates. After I was told by chatting with Verizon earlier I did not have to do anything and that it would be automatic. I should have known better !! Oh well !!! I am just giving up on this and mark it down as just another lie !!The list is really starting to grow with Verizon !!