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Rebate, dishonesty on Verizon’s end
BES4
Member

I bought a new phone and applied online for the advertised rebate of which I met all 3 eligibility conditions. A month later, I received a cryptic email stating there was a problem processing my rebate and to call them. Seems like a communication company would call me about a problem. When I called the run around started. I was given different information from each customer service agent while being passed around and having to start over with each new representative. With the 7th representative, when he didn’t know what to do, I was conveniently (for him) disconnected with no call back. In the end, I was not helped, my morning wasted and the promotion advertised by Verizon a scam. It’s unbelievable to me that this type of thing is possible and allowed. Here is the promotionHere is the promotion

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Re: Rebate, dishonesty on Verizon’s end
Ann154
MVP MVP
MVP

Was the email from Motorola or Verizon Wireless? 

 

Did you also review the additional details noted in item 4? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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