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Rebate not valid

I ported over a number and was informed that I was eligible for a 300 rebate which was the 300SWITCHER or something similar to that promo. They keep giving me the run around and telling me that I have to be on a certain plan in order to qualify which was an unlimited plan. I am in unlimited however not the correct one. They are doing everything in their power to not process the rebate. I was told I would need to port a number over and purchase a qualifying device which I purchased the 12 Max and now I am being told I do not qualify. This is ridiculous. One person told me it's because I did not get an Apple watch when that is not true.

Re: Rebate not valid
Customer Support

We always want to ensure you get accurate information and the best available promotional offers. I would be happy to further investigate the offer and the current status of the rebate. Please send a Private Note and we can offer you more personalized support.