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Rebate
riannajune
Member

I traded in three phones and applied for the rebates which I qualify for and I submitted the exact pdf of my final bill and now it’s saying it’s not legible. It’s a pdf. How is it not legible. It has all the info for every phone line. I’m getting upset because I’m suppose to have my rebate from 6-8 weeks when we switched. Email said I would have it validated by this Friday but they just rejected my documentation. I resubmitted the same thing because it was my final bill there is nothing else to submit .

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Re: Rebate
vzw_customer_support
Customer Support

We understand your concern regarding the rebate process and we are here to help. If you don't mind us asking, have you received any updates for the new submission?

~Vic

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